FAQ
Frequently Asked Questions (FAQ)
Leggly — leggly.com
Last Updated: March 20, 2026
🚚 Shipping & Delivery
How long does shipping take?
Shipping times vary by location:
- United States: 5–10 business days
- Europe: 7–14 business days
- Rest of the World: 10–20 business days
Processing time is 1–3 business days before your order is dispatched.
Do you ship worldwide?
Yes! We ship to most countries worldwide. Shipping costs and estimated delivery times are shown at checkout based on your location.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — subscribe to our newsletter to stay updated.
Will I get a tracking number?
Yes. Once your order is shipped, you will receive a confirmation email with your tracking number. You can use it to track your package directly on the carrier's website.
My order hasn't arrived yet. What should I do?
If your order is past the estimated delivery window, please:
- Check your tracking number for updates
- Verify your shipping address was entered correctly
- Contact us at support@leggly.com and we'll look into it right away
Are there customs duties or import taxes?
International orders may be subject to customs duties or import taxes depending on your country. These charges are the customer's responsibility and are not included in our pricing or shipping fees.
📏 Sizing & Fit
How do I find my size?
We recommend checking our Size Guide on each product page before ordering. Sizes can vary slightly between styles, so always refer to the measurements listed rather than going by your usual size label.
What sizes do you carry?
We carry sizes XS through XXL. Some styles may have extended sizing — check the individual product page for availability.
Do your leggings run true to size?
Most of our leggings run true to size. However, if you are between sizes or prefer a snugger fit, we recommend sizing down. If you prefer a looser, more relaxed fit, size up.
Are the leggings see-through?
No. Our leggings are designed with squat-proof, high-density fabric. We recommend doing a quick stretch test when you receive them — if you're not satisfied with the opacity, we'll sort it out.
What materials are the leggings made from?
Our leggings are made from high-quality blends including nylon, polyester, and spandex, designed for stretch, comfort, and durability. Full material details are listed on each product page.
How do I care for my leggings?
To keep your leggings in great condition:
- Machine wash cold on a gentle cycle
- Do not tumble dry — hang or lay flat to dry
- Do not iron or bleach
- Wash inside out to preserve color and fabric
💳 Payments & Orders
What payment methods do you accept?
We accept all major credit and debit cards including Visa, Mastercard, and American Express, as well as PayPal and other payment options displayed at checkout.
Is it safe to enter my payment details on your site?
Absolutely. Our site uses SSL encryption and all payments are processed through trusted, secure third-party payment processors. We never store your card details on our servers.
Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make a change or cancellation, contact us at support@leggly.com as soon as possible. Once an order has been dispatched, we are unable to make changes.
I entered the wrong shipping address. What do I do?
Contact us immediately at support@leggly.com with your order number and the correct address. If your order hasn't shipped yet, we'll update it for you.
Why was my payment declined?
Payments can be declined for several reasons including incorrect card details, insufficient funds, or your bank flagging the transaction. Please double-check your details or try a different payment method. If the issue persists, contact your bank or reach out to us.
Do you offer discount codes or promotions?
Yes! Sign up for our newsletter to receive exclusive discounts and be the first to hear about sales and new arrivals.
I didn't receive an order confirmation email. What should I do?
Check your spam or junk folder first. If it's not there, contact us at support@leggly.com with your name and the email address used at checkout and we'll resend it.
📩 Still Have Questions?
We're happy to help! Reach out to us at:
Email: support@leggly.com
Website: leggly.com
We aim to respond to all inquiries within 24–48 business hours.